Support and Contact
Draft pending owner/legal review. This page describes how CardWorth works today but has not been approved by the owner or a lawyer, and it is not legal advice. Questions: support@cardworth.app.
CardWorth is run by a small team. Email is the way to reach us; include the details below so we can help faster.
Contact us
Email support@cardworth.app from the address on your account. We aim to reply within a few business days, but we do not promise a response time. Never send a password or full card number.
Common requests
- Report a wrong or missing price: include the card or set number, the printing, what you see and what you expected. Values are estimates, not guaranteed sale prices, and each shows when it was last updated.
- Billing or cancellation help: you can cancel a subscription yourself in Billing inside the app. Include the email on your account and the date of the charge.
- Ask us to close your account: see the privacy policy for the difference between deleting collection data and closing an account.
- Report a bug: tell us the page, what you did and what happened.
- Export your data: CSV and JSON exports are free, including after you cancel.
Help topics
Step-by-step help is in the app under Help (sign in required). Public explanations are in the guides, including how prices and price alerts work.
Where our data comes from
Prices are estimates derived from pokemontcg.io (TCGplayer market data) and BrickLink sold data. Prices are refreshed on a schedule, typically every few days, not in real time. Not a professional appraisal.
Pokémon card images come from public image hosts. Price, catalog and image providers are listed in the privacy policy. CardWorth is not affiliated with Nintendo, The Pokémon Company, the LEGO Group or any marketplace.